Saturday, February 19, 2011

Hugos on the Hill - a heart of gold

Another stop to a restaurant of character.  Hugos on the south hill of Spokane.  I'd never been there before.  In fact, when I was a kid, it was a bowling alley so to think I was having dinner there was a bit odd but hey, I'll go with it.  Was I surprised when I walked in and they had black jack tables, poker, dance club music and like ol' times, bowling lanes.

Earlier that evening, I had my hair highlighted, a nice blond for the upcoming season (I am quite confident summer is just around the corner).  My hairdresser and friend, Steve, asked me, "where would you like to go for dinner?"  I said, "you pick."  So, we met in the bustling parking lot of the old bowling alley and headed in.

The menu was full of entrees.  None vegan but I did find a pasta dish.  I ordered without mushrooms and when it arrived, I giggled...those dirty little fungi were taking over the plate.  I passed my mushrooms over to Steve and when the waiter came back to check on us and saw me lifting those little guys, he said, "the meal is on us, I am so sorry."

Not only did they go out of their way to accommodate, they brought a little bit of party in my mouth to the table post meal...a chocolate decadent number I couldn't even describe and the manager walked up and handed me a long stemmed red rose.  Yes, a rose, like the TV show, the Bachelor.

I was pleasantly shocked and couldn't believe their service.

This place "rocks" the house and several bonuses come with it...great people watching, bowling leagues and a casino to boot. If they could add roller derby, well, then we're talking.

What more could you ask for within four walls? They have the heart of the customer in focus at all times.

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